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Done Can't see anything once I am logged in.

Discussion in 'Sky Factory 4' started by A_Super_Creeper, Mar 15, 2020.

  1. A_Super_Creeper

    A_Super_Creeper Well-Known Member

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    I think something broke on my island, because when I log in the whole screen is blank. I can still hear animals and background noise, and if I hit ESC the mouse cursor comes up and i can hear it click buttons as if I was in the menu. The background status window still runs as normal, has chat output etc.

    This happened when I put a tank in the tree sap collector, screen just blanked out and I had to force close the game. Once I relogged, problem still persisted.

    Could someone check this out for me?

    This is what I see:
    Screenshot by Lightshot
     
  2. HanoverFist69

    HanoverFist69 Administrator

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    Hello A_Super_Creeper,

    I moved you to the spawn. See if you can logon now. If you still have issues let us know and we'll go see what's going on at your base.

    HanoverFist69
     
  3. HanoverFist69

    HanoverFist69 Administrator

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    Heard you were still having issues. So I grabbed your player data and removed a few things. I removed the tree tap and a couple potion effects. Everything else seemed unlikely to cause trouble (swords, armor, redstone, etc)

    Let me know if that helps.

    HanoverFist69
     
  4. A_Super_Creeper

    A_Super_Creeper Well-Known Member

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    Submitted a ticket but have to reboot the launcher. Will update once logged in.
    [doublepost=1584322343,1584320958][/doublepost]No luck, saw my hand, the minimap globe and the chat window for a second this time. Still blank.
     
  5. HanoverFist69

    HanoverFist69 Administrator

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    One suggestion - Try a complete reinstall of the pack.

    In MYM Launcher right click the pack and select Hard Force Update.
     
  6. A_Super_Creeper

    A_Super_Creeper Well-Known Member

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    Hard update did not fix the problem. I am also unable to reset my island because i can't see the word yes to click on it.
     
  7. HanoverFist69

    HanoverFist69 Administrator

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    Ok I removed all your player data ( I have a backup). Try logging in again.
     
  8. A_Super_Creeper

    A_Super_Creeper Well-Known Member

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    It did not work.
     
  9. HanoverFist69

    HanoverFist69 Administrator

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    Sorry for the delay and hassle here. I think I've sorted it out though. My screen no longer turns blue when I open your inventory. I've restored your player files and you should be good to logon now.

    Let me know if everything's ok on your end now.

    HanoverFist69
     
  10. A_Super_Creeper

    A_Super_Creeper Well-Known Member

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    Unfortunately, no love on my end. It is still bluescreen, but game runs otherwise. Is there a way to confirm the island reset with a typed command, because I can't see the word to click in chat to confirm it.

    EDIT

    You fixed it, and I have reset. Thank you for helping me.
     
    Last edited: Mar 16, 2020

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