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Done claim transfer help (ticket system won't let me create)

Discussion in 'Direwolf20' started by super_why, Oct 17, 2018.

  1. super_why

    super_why Well-Known Member

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    • Hello there, I'm playing on the direwolf20 1.7.10 under the name of super_why (the forums won't give me an option to change my name here at all) and i'm trusted in a claim that's about to be removed soon, i can get the co-ords if they're needed for the claim.. also the title says the ticket system won't let me make a ticket, not sure why, i only have 3 created.. Idk if you guys have a limit on how many can be created by any one person but i tried doing it via game and via the forum link and both won't let me create a ticket.. if i do it via the game i get this error, "Restricted
      You have no jurisdiction here.. :-("
     
  2. Monkey_Banana1

    Monkey_Banana1 Well-Known Member

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    Hello!

    Thank you for submitting this post. I am going to tag our @Senior Moderator team so they may perform the transfer.

    Regarding the ticket error, try and sync your username to the forums by clicking the cog wheel on the top right corner then click UPDATE USERNAME.

    Hopefully that helps,

    - Monkey
     
  3. super_why

    super_why Well-Known Member

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  4. Column01

    Column01 Administrator

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    The forums is listing your account as super_why as well as brisky_boy
    Maybe the @Administrator team can peak at backend and see why that is while the Senior Mods transfer the claim
     
    super_why likes this.
  5. tonalom

    tonalom Administrator

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    Hello brisky_boy,

    I went ahead and transferred the claim in question, and it should now be in your name. If you have any further questions or the claim transfer did not function properly, do not hesitate with letting us know in a reply to this thread.

    Have a lovely day/night,
    -tonalom
     
    super_why likes this.
  6. super_why

    super_why Well-Known Member

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    thank you, claim transfer worked :)
     
  7. Aidoneus

    Aidoneus Administrator

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    @SirWill you might need to manually update his account
     
  8. SirWill

    SirWill Founder

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    Accounts merged, you should be able to update your name now.
     

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