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Done HELP REQUEST

Discussion in 'Crash Landing' started by mattba10, Jun 21, 2018.

  1. mattba10

    mattba10 Well-Known Member

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    Dear Staff/reader


    On 19/06/2018 Admiral_Jensen’s Island was lost on the modpack ‘Crash Landings’. I was trusted on this claim hence the writing of this post. Firstly using /stats Player Admiral_Jensen is not only wrong (its 3 or 2 days wrong) but also says 11 days which is before the island should get deleted. I logged in and the island was simply gone. We had 3 shell constructors and so death is unlikely the reason of island removal. So I am writing to request that a diagnostic be run and/or this problem to be looked into.

    Lastly ‘/ticket create’ is a command which players can’t use as you need higher (Administrator) permissions.
     
  2. SirWill

    SirWill Founder

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    Admiral_Jensen did run /home before it got reset. Any idea from which world this was run?
     
  3. mattba10

    mattba10 Well-Known Member

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    He told me via discord he was in his island
    Thank you for the swift reply
     
  4. SirWill

    SirWill Founder

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    Okay I found the issue, for some reason the /home command from the tier ranks trigger a respawn event which normally only happens if the player clicks the respawn button in the death screen.

    The deletion will now only happen if the player died before the respawn which fixes this issue.

    If you want I can restore your island but you have to create a new island first so I can import your deleted one.
     
    Last edited: Jun 21, 2018
    Skyscape_ likes this.
  5. mattba10

    mattba10 Well-Known Member

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    Yes please! - You have been a huge help - when AdmiralJensen come back online I will send you a message via discord

    It means so much to get such quick service!
     
    Punane, Peace7904 and Skyscape_ like this.
  6. mattba10

    mattba10 Well-Known Member

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    Hey Sir Will

    Would it be possible to get the island restored when your ready today?
     
  7. Admiral_Jensen

    Admiral_Jensen Active Member

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    I've tried to create a new island, but nothing happens. None of the /is command work except for /is home, and that takes me to the middle of nowhere. I tried to die to reset the data but I was greeted with this error message, it did not kick me from the server like normal. Screenshot by Lightshot
     
  8. SirWill

    SirWill Founder

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    I don't see a new island from either you or Admiral_Jensen
     
  9. SirWill

    SirWill Founder

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    Please try again
     
  10. Admiral_Jensen

    Admiral_Jensen Active Member

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    I'm still unable to create an island
     
  11. SirWill

    SirWill Founder

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    What error did you get this time?
     
  12. Admiral_Jensen

    Admiral_Jensen Active Member

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    When I try /is create, or stand in the plane, there is no error. it's just that nothing happens. The error only occurs whenever I die
     
  13. SirWill

    SirWill Founder

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    Can you try now again?
     
  14. Admiral_Jensen

    Admiral_Jensen Active Member

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    My apologies that it took so long, you are 7 hours ahead of me so what was afternoon for you, was early morning for me (i didnt sleep) so i kinda fell asleep. But I was able to create a new island.
     
    Last edited: Jun 24, 2018
  15. SirWill

    SirWill Founder

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