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Network connection delays/issues/timeouts

Discussion in 'Announcements' started by Slind, May 15, 2014.

  1. Slind

    Slind Founder

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    Hey,

    it was brought to my attention that the whole network has connection delays/issues/timeouts the last two days. In order to narrow the issue down I could need your help by answering these few questions. Please answer them even if someone else did already:
    • Did you experience it?
    • On which servers did you experience it or did not?
    • How bad was/is it? (average delay, disconnects..)
    • Where are you from?
    • Do you think it is time related, if so please include the time period, if possible in CEST
    • Anything you might have noticed and if you have the experience to run some tests like traceroutes a few results and your personal conclusion
    I hope we can solve this issue real quick with your support.
     
    Last edited: May 15, 2014
  2. chosaito

    chosaito Active Member

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    I have no clue what you're using the word shuttering for in this sentence. The only time I have ever heard shuttering used is when referring to wooden planks used as a makeshift structure. Or for those things that close on the outside window o_O
     
  3. Slind

    Slind Founder

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    :) I just used the word that was used by the person that told me about it. (I edited the post.)
     
  4. chugga_fan

    chugga_fan ME 4M storage cell of knowledge, all the time

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    yes
    monster2
    1 minute delay
    'murica
    nah it is like midday where you live when it happened
     
  5. Skylord_Cobris

    Skylord_Cobris Member

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    Yesh
    Horizons
    1 minute delay
    Eh, what aboot Canada?
    Midday,
     
    cbrozak likes this.
  6. SuperToxin

    SuperToxin New Member

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    Yes
    Agrarian
    Very strong lags. 30 seconds delay
    Russia
     
  7. Wolfshooting

    Wolfshooting New Member

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    Wenn ich dich richtig verstanden habe, sucht du Unterbürche, Timeout und sonstige Serverprobleme.
    Heute Mittag zwischen 12:30 und 12:45Uhr hatte ich das Problem, dass ich Blöcke nicht setzen konnte.
    Beim Setzen der Blöcke verschwanden diese gleich und waren auch nicht mehr im Inv.
    Durch das Sortieren des Inv waren diese wieder am alten Platz im Inv.
    Der Fehler konnte nur behoben werden durch abmelden und neu am Server anmelden.
    Das Problem tratca. 5min nach dem vorigen Problem wieder auf und wiederholte sich total ca. 3x.
    Nach 13:00 konnte ich keine Probleme mehr feststellen.

    TPPI
    CH (Wolfenschiessen)
    Keine Unregelmässigkeiten im Internet feststellen können (Webradio). Jedoch keine aktiven Überwachungen ausgeführt (Ping, Traceroute...)
     
  8. AlexisRoger

    AlexisRoger Well-Known Member

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    Yes, about 1-3 am GBT (+DST) or BST, sorry not sure on conversion
    Auo was on and reset the server for me. Fixed it.
    B1
    30-40 sec delays, first occurance for me so no trace thingies or anything

    UK[DOUBLEPOST=1400160306,1400160287][/DOUBLEPOST]TYPO GBT=GMT[DOUBLEPOST=1400160370][/DOUBLEPOST]P.S. if you check chat logs search for "server froze" or "Froze" for more exact time
     
  9. Slind

    Slind Founder

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    Thank you all so far.
     
  10. Twilight_Dreamz

    Twilight_Dreamz New Member

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    horizons and a minute or more delay logging in
     
  11. AlphaRue

    AlphaRue Egotistic Extremely Important Member

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    Horizons about a minute or so happens in bursts, often when you log in also occasionally at random, often continue (with gaps in between each burst about 10 min gap between each 1 min burst) until server crashes/restarts
     
  12. Slind

    Slind Founder

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    besides AlphaRue on horizons, did you notice any issues today?
     
  13. chugga_fan

    chugga_fan ME 4M storage cell of knowledge, all the time

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    no and slind can you deunclaim the adminclaim near alpha's base we need to clean up the raidiation inside of it and can you give me and alpha the raidiation cleaner's? i'm testing reactor designs after this and so is he
     
  14. AlphaRue

    AlphaRue Egotistic Extremely Important Member

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    No and havent seen any today but yesterday it was horrible
     
  15. Twilight_Dreamz

    Twilight_Dreamz New Member

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    it may be just me and my poor old system, but every few seconds I will freeze up for a few seconds and then unfreeze, eventually I'll crash
     
  16. chugga_fan

    chugga_fan ME 4M storage cell of knowledge, all the time

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    restart your ftb and remove any viruses from your system if it's 10 years old though just buy a new one
     
  17. Twilight_Dreamz

    Twilight_Dreamz New Member

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    I have no viruses, and restarting doesn't help. as for your suggestion, are you going to pay for me to get a new computer, I don't think so, don't you think I'd have gotten a new one if I had money, I really wish people would understand that not all of us can afford new computers, we deal with what we have. not only that, but at this time I wouldn't buy a windows 8 computer if you paid me, microsoft has gone to the dogs lately, windows xp was their last good OS.
     
  18. sin_samsonsin

    sin_samsonsin New Member

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    I'm using windows 8 and in fact, the only thing I don't like about windows 8 is all the changes to get used to. Windows 8 also has the best performance when playing games.


    Sent using Tapatalk on IPhone
     
  19. chugga_fan

    chugga_fan ME 4M storage cell of knowledge, all the time

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    windows eight in a side by side test was proven to be slower than windows 7 at games....
     
  20. sin_samsonsin

    sin_samsonsin New Member

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    Depends on what games you are talking about. Since the latest version of DirectX is only available on windows 8 that makes windows 8 superior in games that use DirectX, such as Battlefield 4.


    Sent using Tapatalk on IPhone

    I also know for a fact that windows 8 is better since I upgraded to windows 8 only because of the FPS improvement in battlefield 4.
     

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