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Done Will be absent from island due to unforseen circumstances

Discussion in 'Infinity Skyblock' started by Daysies, Nov 12, 2016.

  1. Daysies

    Daysies Well-Known Member

    Messages:
    5
    Likes Received:
    2
    Local Time:
    6:37 PM
    Edit: Issue has been resolved.

    This morning I logged on to find that my account was hacked during the 10 hours that I was away from the computer. The worst part is that the username is changed and I can't access my island. I can't input an absence command either, because I apparently "don't own an island". I also can't make a ticket, because the mym website doesn't recognize me as the owner of the account. Hopefully once I'm able to change my name back, I'll have access to my island again. Inventory seems to be intact, too. I have sent an email to mojang support, but most likely they won't be able to assist me with changing my name before the regular one month requirement passes.

    My usual name: Daysies
    Current name: TWD_iAguz
    Server: Infinity Skyblock (2)
    Minecraft Name History

    Please don't delete my island within that time if possible.


    minecraft account hacked.PNG ticket creation.PNG
     
    Last edited: Nov 14, 2016
  2. YourMCGeek

    YourMCGeek Well-Known Member

    Messages:
    473
    Likes Received:
    47
    Local Time:
    5:37 AM
    Do you still have access to your account? If so [​IMG]
     
  3. Daysies

    Daysies Well-Known Member

    Messages:
    5
    Likes Received:
    2
    Local Time:
    6:37 PM
    That didn't help, MCGeek, still couldn't access my island.
    But no worries, Mojang came through. Faith in customer service restored.


    mojang customer service reply.
     
    YourMCGeek and Slind like this.

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