I have just attempted to restart my advanced island and have noticed that I am unable to select it as I appear to be missing my rank. If possible could it be reactivated on the server and if possible could the quest progress be reset as it has not updated when selecting a new island.
I'm sorry with the difficulties we ran into we had to go into safe mode with many things missing. Unfortunately I can only ask for your patience. Once we are back fully operational your rank will be back, too.