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Account been hacked

Discussion in 'Community Talk' started by chosaito, Jun 3, 2014.

  1. chosaito

    chosaito Active Member

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    Bad news for me guys. My minecraft account was hacked. I've had it for years and the email I used with it no longer is available. The account was a gift from friend who I haven't seen in years who I no longer have contact with. The payment method set up with minecraft is unacceptable to me. Which basically means my account is gone, there is no way of getting it back or purchasing another.

    If anyone happens to see Alexis on please let her know.
     
  2. slyder5649

    slyder5649 Well-Known Member

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    I would contact Mojang. Their customer service is pretty good and helped me through some issues.


    Mojang |

    Support Center
     
  3. chosaito

    chosaito Active Member

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    I did, without the pin code and the email it is registered with there really is no way of proving I'm the owner.
     
  4. slyder5649

    slyder5649 Well-Known Member

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    Hm. just email them. Its a long shot but a long shot is better than nothing.
     
  5. chosaito

    chosaito Active Member

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    I did that earlier.
     
  6. AlexisRoger

    AlexisRoger Well-Known Member

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    This is unacceptable! (and down right sucks!) I'll send you a message through here shortly, when I cut through the nonsense Mojang does. I was looking forward to our work...

    (Padson spotted me)
     
  7. chosaito

    chosaito Active Member

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    Yeah me to. :(
     
  8. AlexisRoger

    AlexisRoger Well-Known Member

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    I'm waiting for the blasted Mojang end to send the verification email atm. Its not arriving *sighs*[DOUBLEPOST=1401806399,1401806358][/DOUBLEPOST]Have you managed to set up a new Mojang account at all yet, before I go any further?
     
  9. chosaito

    chosaito Active Member

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    I have one yeah, but it's not payed for. I can't use credit cards or paypal, It's verified. I made it last night to look for the payment methods which was none I can use. Why are you waiting for Mojang send a verification email? o_O
     
  10. AlexisRoger

    AlexisRoger Well-Known Member

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    NP. give us 2 mins and I'll send a private conversation message. I'm just 2 steps behind you
     
  11. chosaito

    chosaito Active Member

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    -confused- ok :O
     
  12. AlexisRoger

    AlexisRoger Well-Known Member

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    P.S. what pin number were they talking about? the 3 didgits on the back of the credit card used at the time?
     
  13. chosaito

    chosaito Active Member

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    I was meaning the pin number thing you get when you buy the minecraft account. It's like security thing in case you lose your email and need proof it's your account.
     
  14. AlexisRoger

    AlexisRoger Well-Known Member

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    right. Conversation started. you should see it now somewhere... up top I assume
     

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