I was in the nether fighting the wither then I died I went and broke my gravestone and suddenly nothing came out I had everything on me please help me I even got the death info D: I'll tell the full story when a staff member replies to this post or comes to help
Hello, I am sorry to hear this, however it sounds like a gravestones bug (Please read mym.li/refunds for more information on my choice on the matter) and I am very sorry this happened to you. Thank you for reporting this to us, and if you have any further questions please feel free to reply to this thread or create a ticket if there is a different issue we can help you with (Tickets are better to use in cases like these, and they are private, so it's mostly better which is why we like to use them, feel free to create one with /ticket create if you have any further questions). Have yourself a wonderful day, and I hope you enjoy your time on our server.
It's fine to use the support forums that's why they are there but if you prefer that it's private then you can use the ticket system.
so after reading mym.li/refunds there is no refunds which is okay I guess but I hope you can fix the bug so it doesn't happen to me or another player
Tickets are private and will sometimes get a response from a staff member faster then on the support forums. But support forum posts give other non staff players an opportunity to help with the issue if possible, and if it was an issue that could have been avoided, (like crashing when putting ME cells in golden bags) then it can also educate other players on what to avoid. It's really a matter of preference as to which you want to use.