Done Patron double charge

Discussion in 'Other' started by PortalJumper2468, Jun 10, 2020.

  1. PortalJumper2468

    PortalJumper2468 Well-Known Member

    Messages:
    9
    Likes Received:
    0
    Local Time:
    12:57 AM
    So I upgraded my patron recently and forgot to cancel my old t2 auto payment, so it's just charged me for it. Can I get a refund for that, please?
     
    PortalJumper2468, Jun 10, 2020
    #1
  2. Willshaper

    Willshaper Well-Known Member

    Terror of the Cosmos
    10 Points
    Messages:
    412
    Likes Received:
    307
    Local Time:
    4:57 PM
    Hi PortalJumper2468.

    I'll ping the @Founder so that they can get this sorted out for you :)

    Have a nice day,

    -Willshaper
     
    Willshaper, Jun 10, 2020
    #2
  3. SirWill

    SirWill Founder

    Saint
    23 Points
    Messages:
    12,285
    Likes Received:
    3,710
    Local Time:
    4:57 PM
    I refunded you the last Tier 2 payment.
     
    SirWill, Jun 11, 2020
    #3
  4. PortalJumper2468

    PortalJumper2468 Well-Known Member

    Messages:
    9
    Likes Received:
    0
    Local Time:
    12:57 AM
    Thanks! The auto payment is canceled, so that won't happen again... Might be worth putting a warning on the site?
     
    PortalJumper2468, Jun 12, 2020
    #4
  5. SirWill

    SirWill Founder

    Saint
    23 Points
    Messages:
    12,285
    Likes Received:
    3,710
    Local Time:
    4:57 PM
    Warning about?
     
    SirWill, Jun 12, 2020
    #5
  6. PortalJumper2468

    PortalJumper2468 Well-Known Member

    Messages:
    9
    Likes Received:
    0
    Local Time:
    12:57 AM
    It doesn't automatically cancel your previous subscription when/if you upgrade.
     
    PortalJumper2468, Jun 12, 2020
    #6

Share This Page