Done Patron Not Displaying In-Game or In Discord

Discussion in 'Other' started by PhishTahkoh, Jun 4, 2023.

  1. PhishTahkoh

    PhishTahkoh Patron Tier 3

    Messages:
    104
    Likes Received:
    24
    Local Time:
    1:44 PM
    I've had my Patron III payment on autopay for years now. I even got a PayPal message this morning saying another autopay went through. However, my in-game status does not reflect Patron III and neither does my Discord status. I can't access the Support-Patron channel.

    Transaction ID: 8XM169992A723421A

    I can provide more information if needed, just don't want to dox myself.
     
    PhishTahkoh, Jun 4, 2023
    #1
  2. BookerTheGeek

    BookerTheGeek Patron Tier 3

    Vote Addicted
    35 Points
    Messages:
    3,257
    Likes Received:
    1,097
    Local Time:
    1:44 PM
    BookerTheGeek, Jun 4, 2023
    #2
  3. SirWill

    SirWill Founder

    Saint
    23 Points
    Messages:
    12,284
    Likes Received:
    3,708
    Local Time:
    8:44 PM
    Hi,
    the shop system we use (Tebex) stopped processing old subscriptions which caused the rank to not get applied on renew.
    It will now be processed by us, so the rank should not disappear with your next renew.

    Thanks for the understanding, and let us know if there is any other issues with it.
     
    SirWill, Jun 4, 2023
    #3

Share This Page