Done lost rank due to name change

Discussion in 'Infinity' started by Wobby321, Nov 1, 2015.

  1. Wobby321

    Wobby321 New Member

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    hi, i have changed my name a few times since my last visit to mym and have lost my rank that i was previously. it was the rank that could do /back. my name was bule_waffle_12 when i was last on the server....thanks
     
  2. Bennyboy1695

    Bennyboy1695 Well-Known Member

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    The ranks will follow any name changes you have had, saying that you don't seem to have a rank attached to your name at the moment. So i will tag this to @Founder so they can look into this
     
  3. LucidTheStick

    LucidTheStick Well-Known Member

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    Please check the old name and compare to new name. This shouldn't require Founder to move over.
     
  4. chaosblad3

    chaosblad3 Very Well-Known Member Patron Tier 1

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    It doesn't require a founder to move a rank over, but really it shouldn't require any staff to move over with the new system, so in Benny's defence it may require a founder to investigate why the UUID resolver isn't working.. I just tried /perm player bule_waffle_12 groups to see if the original name did have any perms attached to it, and it said "(Resolving UUID...)" and then nothing else after that, so the system that automatically transfers permissions after a name change and ties names to UUIDs appears to be broken..
     
  5. Bennyboy1695

    Bennyboy1695 Well-Known Member

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    As chaos has said the uuid resolver didn't appear to be working as I tried all of his names and got resolving uuid but nothing ever appeared after that and it made no changes to his current name
     
  6. Wobby321

    Wobby321 New Member

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    so ive lost the rank then?
     
  7. Slind

    Slind Founder

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    under which name did you buy the rank? (there are so many name changes)
     
  8. Wobby321

    Wobby321 New Member

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    im pretty sure it was bule_waffle_12 but it could be any one of them to be honest[DOUBLEPOST=1446379675,1446379034][/DOUBLEPOST]can you not just do the /perm player bule_waffle_12 groups on all of my names since bule_waffle_12 and see which account i purchased it with....it would have been around 6-months to a year ago i think...shouldnt there be a record of what ranks have been purchased?
     
  9. Slind

    Slind Founder

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    The thing is, there is no record on any of your previous names. Are you sure it was on MyM? If so please look up the paypal transaction id.
     
  10. Wobby321

    Wobby321 New Member

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    sorry, it was my other account that i purchased the account on so ill just use that one on the server....
     
  11. pizzaluc

    pizzaluc Well-Known Member

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    Mistakes happen for the best of us :). good that it got solved out
     
  12. Slind

    Slind Founder

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    ok great :)
     

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