Open Cannot Purchase tier upgrade

Discussion in 'Other' started by bobthepig2, Mar 5, 2025.

  1. bobthepig2

    bobthepig2 Well-Known Member

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    Hello, Currently I am Tier 3 and i would like to upgrade to tier 4 but in the shop it won't allow me. Only allows me to purchase to the tier 2 to 3.
     
  2. Redshii

    Redshii Senior Moderator Build Team

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    Hi Bob,

    On my end it's now showing you only purchased the tier 1 pack and therefor also not discounting the other tier prices. I can also see you are tier 3, so something is having a hiccup in the shop.

    This will need an admin and possibly SirWill to look into.

    @Administrator
     
  3. BetaPetey

    BetaPetey Administrator Booster

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    Hello,

    It's not letting you purchase it because in game and on the forums it's showing you as only having purchased Tier 1 and Tier 2. Which means you can only upgrade from Tier 2 -> Tier 3 at the moment.

    Do you have a receipt of you purchasing Tier 3?

    Thanks,
    BetaPetey
     
  4. bobthepig2

    bobthepig2 Well-Known Member

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    The Tier 2>3 upgrade was bought as a gift to me by some random person 5+ years ago, I do not have a receipt. All I have to show for it is the fact I have the permissions for tier 3 along with the forum tag.
     
  5. BetaPetey

    BetaPetey Administrator Booster

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    Are you sure they didn’t purchase you Patron Tier 3 which comes with the Legacy Tier 3 rank? Since that would be why you have the achievement for Tier 3 on the forums. The only permissions you currently have are for Tier 2.
     
  6. bobthepig2

    bobthepig2 Well-Known Member

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    I guess I'm mistaken then, When did "legacy" tiers turn into legacy tiers?
     
  7. BetaPetey

    BetaPetey Administrator Booster

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    I believe Legacy Tiers have been part of the network since its inception, while Patron Tiers were introduced later. The key difference is that Patron Tiers operate on a subscription basis with monthly billing, whereas Legacy Tiers—often simply referred to as “Tiers”—are permanent.
     

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