Done Everything was Stolen from me...

Hey Guys I logged into today to find out that my base got completely raided and destroyed after hours of work. I understand that the rules say no stealing. Could you please let me know if there is anyway to get my stuff back? Would greatly appreciate it! Please write back soon!

Thank you

Irie_Panda

 

I will go ahead and tag our @Moderator team so they can look into this for you.

 

Hey there,

I'll claim this one, on my way!

Kind wishes,
Jitrid

 

Hi Irie_Panda,
I just wanted to give you a heads up. I went ahead and closed your ticket since Jitrid is taking care of you here. Please refrain from using multiple support avenues as it may cause confusion. You are in good hands with Jitrid ☺️
-Tipsied

 

Okay so sorry bout that. Thank you guys so much!

 

Hello Irie_Panda,

Due to complications, I was not able to respond sooner I'm so sorry.
As for the grief, I sadly was not able to find your lost items My apologies.
Please refer to our no-refund policy found here for any of the lost items.

Kind wishes,
Jitrid

 

It's fine i guess someone gained an early start to the game.
[doublepost=1504893223][/doublepost]How do I prevent theft from happening again?

 

In the case of grief, claiming an area would be a great step towards staying grief-free.