Hi there, thank you for locating our fourms, can you please to do the following in order to help us efficiently deal with your request at this time : Log into client and goto the location where said event occured , then do /ticket and follow the promts to update and set a subject and give as much detail as possible, so when a staff member is free to handle it they will have the correct and most up to date info in order to help diagnoise the query Thank you kindly, Ackros Gliceas
