Done Name Change

Discussion in 'Galactic Science' started by HexxDulli, Feb 14, 2017.

  1. HexxDulli

    HexxDulli Active Member

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    Hey,
    I changed my name from ennipenni20 to HexxDulli

    Thanks for help.
     
  2. HexxDulli

    HexxDulli Active Member

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    I have my Chief Engineer Rank back but my Island and my things are not there
     
  3. roobarb2

    roobarb2 Bah, life is over rated

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    I'm pretty sure that they don't do that, theres a warning on changing your name but I've never needed to, I highly doubt you'll get anything back.
     
  4. LunaBlossoms

    LunaBlossoms Well-Known Member

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    Hello HexxDulli,

    We can get a @Junior Administrator to transfer your island to your current name. Please be patient while one looks into this. For the future please read this before changing your name so you're aware of any dangers and issues that may arise from doing so.
     
  5. Tuffnoodle

    Tuffnoodle Well-Known Member

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    Hey there Hexx, I can't find an island under your old name or you new one. I did find you as a member on _ClaraV2's island, where I see a well lived-in base. Do you mean you had an island of your own (under your old name)?
    If that's the case, it doesn't exist anymore.
     
  6. HexxDulli

    HexxDulli Active Member

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    I had an island under my old name.
    thanks for help
     
  7. Tuffnoodle

    Tuffnoodle Well-Known Member

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    I'm very sorry about that, unfortunately it's gone. I see you playing on Skyfactory 3 so I hope you continue to play and have fun! If you have any questions or concerns feel free to contact us again.
     
  8. Slind

    Slind Founder

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    You haven't played galactic science, besides yesterday where you already had this name.
    PlayTime - MineYourMind
     
  9. HexxDulli

    HexxDulli Active Member

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    Maybe its saved on my last name before ennipenni20 : KevinWerner

    Vieleicht ist es auf dem Namen den ich davor hatte gesafet, der war nähmlich KevinWerner
     
  10. Slind

    Slind Founder

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    The stats system (the link I sent before) does not use the username, it uses UUID in the background, which does not change.
    Further even if it would report you playing 2 months ago, that base would be gone as we purge them after 2 weeks (4 weeks if set on absence).

    Are you sure that it was this minecraft account, this minecraft server network and this server?
     
  11. HexxDulli

    HexxDulli Active Member

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    Yes Im 100% sure.
     
  12. Slind

    Slind Founder

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    hmm, our data doesn't lie unless you were online for less than 10 minutes (which doesn't get tracked). do you have old logs showing the datetime?
     
  13. HexxDulli

    HexxDulli Active Member

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    Yes i got some logs. I put all logs on this Logs
     
  14. Slind

    Slind Founder

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    Could you tell me the date times from when you were online and your island was still there?
     
  15. HexxDulli

    HexxDulli Active Member

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    My Island was there. I tell the dates in German.
    12.6.16
    17.7.16
    27.8.16
    After that there is just 14.2.17
    Edit: at the 14.2.17 my island wasnt there
     
  16. Slind

    Slind Founder

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    That was half a year ago. Islands get deleted after 2 weeks of inactivity.
     
  17. HexxDulli

    HexxDulli Active Member

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    Is there a chance to get them back?
     
  18. Slind

    Slind Founder

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    No. We do not even keep backups that long.
     

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