Tonight we have been having issues with lag, the tps seems to be fine but the server will not respond for a minute or so. I noticed it seemed to occur when a certain user would join, maneatingwaffle2. It is pretty sporadic though so it might not be him. The server would not crash or restart, just hang.
Please try to reach an admin on the chat (top right in the nav) or on teamspeak when it happens again, we need to investigate those matters while they are happening.
Unfortunately we can't look back, as the information required is not saved and needs to be requested. (active profiling.)
As this issue seems to be resolved I will be marking this as done. Please fee free to open a new ticket or thread if any further issues occur.