On the normal server, the spawn point is exploded and a nether portal opened there, the explosion destroyed the "start island" sign, there are any other way to start the newcomers?
Sorry about that, someone accidentally destroyed part of spawn on Project Ozone 2 normal which had the island creation sign. However, you should be able to use /is create or /is to start an island. I am currently looking into repairing spawn right now.
it's fine, but the new players whos are don't know the commands and don't listen to the chat or don't dare to ask can't start an island