Contacting Staff

Contacting Our Team

We are at your service, dedicated to providing top-notch support and assistance. If you have any inquiries, concerns, or feedback, please don't hesitate to reach out to our experienced staff. Your satisfaction is our utmost priority.


  • To access assistance without exiting the game, you can initiate a support ticket using the in-game command /ticket. Follow the instructions provided to create a support request. Our team will respond promptly.


  • Discord stands as a renowned communication platform, catering to diverse communities, including gamers, enthusiasts, professionals, and those seeking online connections. Its versatile features encompass text, voice, and video communication tools. Utilizing our Discord server is one of the most efficient ways to connect with our staff. Live text chatting is available in the #support and #support_patron channels, both seamlessly linked to our staff communication platform.

Support Forums

  • Our support forums offer another avenue for seeking assistance. After registering on our website, navigate to the Support Forums section. There, you can access specific forums dedicated to the modpack you require assistance with. Our community and staff members are ready to assist you in these dedicated spaces.