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Done Donation hasn't gone through

Discussion in 'StoneBlock 2' started by summerock, Sep 29, 2020.

  1. summerock

    summerock Patron Tier 2

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    I donated for the tier 2 rank last night and i still dont have the rank or any of the perks, and i am unable to type /ticket create to make a ticket
    any admins help would be apperciative
     
  2. HanoverFist69

    HanoverFist69 Administrator Patron Tier 3 Booster

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    Hello summerock,

    It hasn't shown on your forum account. That's why it isn't working in-game. Clear your browsers cache and cookies (at least the mineyourmind.net and mym.li cookies) and relog on the forums. That should update your info and get things working right.

    Let me know if that helps.

    HanoverFist69
     
  3. summerock

    summerock Patron Tier 2

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    Okay so its now on my forum account, but not on the server.
     
  4. HanoverFist69

    HanoverFist69 Administrator Patron Tier 3 Booster

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    If it's still not showing up in-game connect to the hub or a 1.7 server.

    Note: I believe you need to change your Title in the /menu to get the Patron tag to show up sometimes.
     
  5. SirWill

    SirWill Founder

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    You have the rank in-game. What is not working that you think you don't have it?
     
  6. summerock

    summerock Patron Tier 2

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    It says the menu command is unknown, both in stoneblock and in the hub, and i dont have access to the kits, /workbench, the chat colors, and i lose my XP when I die...
     
  7. HanoverFist69

    HanoverFist69 Administrator Patron Tier 3 Booster

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    Sorry, /shop should work if /menu isn't. Also, please try connecting to a 1.7 server or the hub. That can help get things working ingame.
     
  8. SirWill

    SirWill Founder

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    I don't see that you were online on stoneblock 2. The last time you were online was 10 days ago on crash landing.
     
  9. summerock

    summerock Patron Tier 2

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    Oh, i am massively stupid... im playing on a different server network that has a name VERY similar, and i donated to the wrong one XD
     
    LunaBlossoms and Willshaper like this.
  10. SirWill

    SirWill Founder

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    I can refund you the payment if you want?
     
  11. Dead_0nArrival

    Dead_0nArrival Well-Known Member

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    Hi summerock,

    Since we have not heard from you in a bit, I am going to go ahead and close this ticket. Please fell free to reach out with any questions or concerns you have.

    ~Dead
     

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